Manage Chat, Calling and Meetings
Ryan Romero
0 h 50 m
Lecture Overview
In this course, students will learn how to customize the collaboration features available within Microsoft Teams. Module topics include messaging rules, external access, application integration, meeting policies, conferencing, phone line administration, and calling services. Microsoft Teams Administrators are expected to understand these capabilities to meet organization information security requirements and collaboration needs. Students will practice executing collaboration configuration tasks via both the administrator portal and Windows PowerShell.

Related Learning Path(s):
MS - 700 - Managing Microsoft Teams
  • Learn how to manage Microsoft Teams Chat, Calling and Meetings
  • Fundamentals of Microsoft Azure and Microsoft Office 365
  • Experience with scripting environment such as PowerShell or Bash
  • Course 1: Plan and Configure a Microsoft Teams Environment
Lecture Modules

In this module, we’ll discuss the following topics when managing chat and collaboration features for Microsoft teams: 

Establishing Messaging Polices for Teams Chat
Configuring External Access for Federated Users
Configuring Channels and Channel Creation Policies within Teams
Configuring Email Integration for communication
And Implementing Cloud File Storage

In this module we will discuss customizing teams meeting settings and policies, the features of live events for large broadcasts within Microsoft Teams and enabling conference bridges for voice dial in for Teams.
In this module we will review how to integrate phone systems with Microsoft Teams , choosing PSTN solutions. procuring phone and service numbers from Microsoft. We will then cover configuring emergency address information for emergency calls and associating phone numbers with Teams users.
In this module we‘ll review configuring resource accounts, call queues ,and auto attendants to support calling trees with Microsoft Teams, how you can configure calling parking an ID policies for users and where you can access data on your direct routing solution.
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