Microsoft 365 Certified: Teams Support Engineer

Prepare to pass the MS-740: Troubleshooting Microsoft Teams certification exam to be awarded the Microsoft 365 Certified: Teams Support Engineer Specialty.

Course Level: Intermediate

Role: Administrator

Duration: 4 Days

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Exam MS-740: Troubleshooting Microsoft Teams

Candidates for this exam are support engineers who use advanced troubleshooting methods to support Microsoft Teams environments, analyze telemetry and log data, troubleshoot deployments, and tune performance. Candidates are expected to review logs and other data, infer the root cause of an issue, and provide a fix.

Candidates should have significant experience troubleshooting unified communications solutions with hands-on expertise specific to troubleshooting Microsoft Teams. In addition, candidates should have networking knowledge of Azure fundamentals, telephony, PowerShell, data storage technologies, APIs, app security, authentication and authorization, security and compliance information, debugging, performance tuning, and monitoring.

Course Outline

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