MS-700 Microsoft Teams: Phone system features in Teams
Lab
Intermediate
2 h 20 m
2020-07-09
Pausable for 7 hours
Lab Overview
MS - 700: Teams phone system configuration Overview This lab will focus on the configuration and management of phone system features in Teams. This lab will step through assigning phone system licenses to users and configuring users for emergency services and caller ID policies. It will also configure auto attendants and create and assign users to call queues.

Related Learning Path(s):
MS - 700 - Managing Microsoft Teams
Objectives
  • How to subscribe, configure, and assign phone system licensing to users
  • How to configure organization and user phone number for caller ID and comply with 911 safety requirements
  • How to create and configure auto attendants, setup messages, and call routing to users
  • How to create and configure call queues and assigning users to queues
Exercises
In this exercise, you will configure and assign phone system licensing for Microsoft Teams
In this exercise, you will configure organization and user phone number for caller ID and comply with 911 safety requirements.
In this exercise, you will create and configure auto attendants, setup messages, and call routing to users.
In this exercise, you will create and configure a new call queue. This will step you through the process of configuring a call queue. However, the licensing for this lab will not allow you to add users to the call queue.
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